INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

I purchased your lifetime access, how can I download products?

We're glad to have you as a Lifetime Access member!

Here’s a quick guide to get you started:

1. Make sure you’ve created an account.

2. Log in to your account.

3. If you haven’t activated your Lifetime Access yet, you can do it here.

4. To download your products, visit: My Account

I’ve made an order, where can I find it?

We’ll email you all the necessary information that you need to know about the order. Alternatively, you can check your downloads on my account.

What’s your refund policy?

We offer a full 100% 30-day money-back guarantee. Should there be any problems with a product or service purchased, or should you not be entirely satisfied, please contact us to arrange this.

For how long can I use the files?

Once you’ve purchased them, they’re yours forever and ever. You can use it in your projects, of course, but you’re not allowed to resell or redistribute purchased deals to a third party.

How can I change my password?
  1. Open the following link
  2. Enter your new password and confirm
I forgot my password, how can I recover it?
  1. Open the following link

  2. Enter your email and click confirm button.

  3. You should receive an email with a link to reset your password, be sure to check your spam folder.

  4. If you are still unable to reset your password, please contact us.

How to use Photo Overlays?

Please open the following page to see detailed instructions.

How to use Lightroom Presets?

Please open the following page to see detailed instructions.

How to use LUTs?

Please open the following page to see detailed instructions.

How to use Photoshop Actions?

Please open the following page to see detailed instructions.

Have a Question?

CONTACT US FOR ANY QUESTIONS