If you find that Eldamar Studio products it’s not a perfect fit, please send us a cancellation request here – https://eldamar-studio.com/contact-us/
In order to process your request, we may ask you to provide the following information: a brief comment explaining why would you like to cancel your subscription, your billing information (name, transaction ID, billing date, etc.), email address, login name and/or authentication information.
Cancellation request. You may cancel your subscription at any time. Cancellation will take effect at the end of the pre-paid period or, for unpaid trial or free subscriptions, within 7 days of receipt of your request, in each case provided that the request was made in accordance with these cancellation instructions.
Refund request. At Eldamar Studio, we offer a 30-day money-back guarantee according to the terms described herein. If you cancel your subscription in accordance with this Policy within 30 days of placing your subscription order, we will, upon your written request, refund your prepaid fees within 30 calendar days. The refund will be processed through the same method as the original payment. Any bank fees and charges shall be borne solely by you.
We reserve the right to reject your refund request if your request refers to the recurring payment or for some other reasons as could be described in Eldamar Studio Terms of Service.