FREQUENTLY ASKED QUESTIONS

INFORMATION QUESTIONS

I purchased your lifetime access, how can I download products?

We are glad that you are a member of lifetime access.

Here is a brief instruction:

1. Make sure you have created an account.

2. Log in to your account.

3. If you have not yet activated your lifetime access you can do it here.

4. If you are an AppSumo user you can activate lifetime access here.

5. To download products, add them to the cart and confirm.

6. You will now receive download links.

I’ve made an order, where can I find it?

We’ll email you all the necessary information that you need to know about the order. Alternatively, you can check your downloads on my account.

What’s your refund policy?

We offer a full 100% 30-day money-back guarantee. Should there be any problems with a product or service purchased, or should you not be entirely satisfied, please contact us to arrange this.

For how long can I use the files?

Once you’ve purchased them, they’re yours forever and ever. You can use it in your projects, of course, but you’re not allowed to resell or redistribute purchased deals to a third party.

How can I change my password?
  1. Open the following link
  2. Enter your new password and confirm
I forgot my password, how can I recover it?
  1. Open the following link

  2. Enter your email and click confirm button.

  3. You should receive an email with a link to reset your password, be sure to check your spam folder.

  4. If you are still unable to reset your password, please contact us.

How to use Photo Overlays?

Please open the following page to see detailed instructions.

How to use Lightroom Presets?

Please open the following page to see detailed instructions.

How to use LUTs?

Please open the following page to see detailed instructions.

How to use Photoshop Actions?

Please open the following page to see detailed instructions.